Effective: April 28, 2026. Last updated: April 28, 2026.
Who we are
This privacy notice describes how Drone Flying Company (“we”, “us”, or “our”) collects, uses, and shares personal information from visitors to our website and clients of our photography services.
Information we collect
Information you give us. When you contact us, request a quote, submit a referral, or book a shoot, we collect the name, email address, phone number, property address, and any details you choose to share in your message.
Information collected automatically. When you visit our website, we collect basic technical information including your IP address, browser type, pages visited, time spent on each page, and referring source. This is collected through cookies and similar technologies.
Photographs and media. When you engage our services, we capture photographs and video of the property. These remain our copyright and are licensed to you for use in marketing the property as outlined in your service agreement.
How we use your information
- To respond to your inquiries and provide the services you request
- To deliver completed media files and process payments
- To improve our website and service offerings
- To send occasional service updates (you can opt out at any time)
- To comply with legal obligations
Cookies & analytics
We use Google Analytics (or a similar service) to understand how visitors use our website. These tools may set cookies on your device. You can decline analytics cookies via the consent banner that appears on your first visit. Declining will not affect site functionality.
Sharing your information
We do not sell your personal information. We share it only with:
- Service providers who help us operate (e.g. email delivery, payment processing, cloud storage) — bound by confidentiality
- Legal authorities when required by law
Your rights under PIPEDA
Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Personal Information Protection Act (PIPA), you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Withdraw consent for future processing (subject to contractual obligations)
- Lodge a complaint with the Office of the Privacy Commissioner of Canada
Data retention
We keep client booking records for 7 years for accounting and tax purposes. Marketing inquiries that don’t result in bookings are deleted within 24 months. Delivered media files are archived for 5 years for client re-download access, after which they may be permanently deleted.
Security
We use industry-standard practices to protect your information including HTTPS encryption, access controls on our cloud storage, and limiting access to your data to authorised personnel only. No system is perfectly secure; we encourage you not to send sensitive financial information via email.
Children
Our services are intended for adults. We do not knowingly collect information from anyone under 16. If you believe a minor has provided us information, please contact us so we can delete it.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected in the “Last updated” date above and announced on our website.
Contact
For privacy questions or requests, contact us at info@droneflyingcompany.ca.
This policy is provided as a starting template. Always have legal counsel review before publishing for your specific jurisdiction and business operations.